July 2025
This page documents all customer-facing changes to the DataGrail application made in July 2025. Additional entries will be added every week on Friday.
Week of July 14
🚀 Features Added
- Released support for custom tables with the ServiceNow Integration. If you would like to include custom ServiceNow tables in Privacy Requests, please reach out to support@datagrail.io.
- Custom Privacy Request Center question responses can now be utilized in Workflow Automations.
🛠 Changes Made
- Refactored analytics for Consent on the Dashboard, allowing interaction metrics to be filterable by Consent Policy.
- Improved the load time of the Systems page.
- Updated the Segment Integration to handle the "partial success" deletion status.
- Updated the UI for the Privacy Request Details view on an Access Categories request to provide a clearer call to action.
🐛 Bugs Squashed
- Resolved an issue preventing users provisioned via SCIM from logging in.
- Resolved an issue preventing new images from being added to Email Templates.
Week of July 7
🚀 Features Added
- Released the Kount Connect Integration with Access and Deletion capabilities in Request Manager.
- Released the Sift Integration with Access and Deletion capabilities in Request Manager.
🛠 Changes Made
- The integration list on a Privacy Request is now grouped by Integration Status: integrations with errors are shown at the top, processing in the middle, and complete at the bottom.
- Improved integration error visualization for non-HTTP errors for integrations such as Marketo, SendGrid, and Slack.
- Integrations on deletion requests that do not find data in the "Extracting Personal Data" state will now show
Complete: Nothing to Deleteinstead ofComplete: Deletion skipped. - Improved handling of international phone numbers for data subject verification.
- The "General" Processing Activity can now be removed from Systems.
🐛 Bugs Squashed
- Resolved an issue preventing custom favicons from showing on the Privacy Request Center.