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April 2026

This page documents all customer-facing changes to the DataGrail application made in April 2026. Additional entries will be added every week on Friday.

Week of April 6​

🚀 Features Added​

  • Email templates redesign — email templates have been rebuilt with a redesigned editing drawer, template duplication, language management with one-click translation regeneration, a review and publish flow with preview emails, and multiple template selection at send time.
  • Ringside CRM integration — you can now connect Ringside CRM in Request Manager to retrieve personal data via API and process deletions via direct contact.

🛠 Changes Made​

  • Customizable Additional Comments section — the Additional Comments section on intake forms is now fully optional. Remove it to eliminate noise from high-volume request queues, or re-add it anytime from the section drawer.
  • RoPA CSV export by multibrand group — the RoPA CSV export now respects multibrand group permissions, so your export only includes processing activities and systems for the brand groups you have access to.

🐛 Bugs Squashed​

  • Resolved an issue where consent publishing failed for customers with large Google Tag Manager containers (200+ tags) due to API rate limits.
  • Resolved an issue where the Consent Mode settings page crashed for customers with incomplete category mappings.
  • Resolved an issue where direct contact emails always included an SSO login link even when SSO was not required, blocking recipients without SSO from responding.
  • Resolved an issue where users with the Live Data Map Admin role could not access the RoPA tab in Processing Activities.
  • Resolved an issue blocking support access.

Week of March 30​

🚀 Features Added​

  • Adobe Experience Platform Tags consent integration — you can now connect Adobe Experience Platform Tags (Adobe Launch) properties to manage consent and publish DataGrail.

🛠 Changes Made​

  • Webhook data retrieval before deletion — webhook-connected integrations can now retrieve customer data before processing a deletion request.
  • Group filter on Processing Activities — you can now filter the Processing Activities page by brand group.
  • Multibrand Groups for Suggested Processing Activities — suggested processing activities are now scoped per brand group. A processing activity that exists for one brand no longer suppresses suggestions for another.
  • Refactored the Request Manager Agent Terraform module for AWS ECS to support egress-only Agent versions.

🐛 Bugs Squashed​

  • Resolved an issue where PDF generation failed when content contained emoji or special Unicode characters.
  • Resolved an issue preventing the System Inventory table from scrolling past a certain point for some customers.
  • Resolved an error in the System Inventory grouped view for non-admin users.