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January 2024

This page documents all customer-facing changes to the DataGrail application made in January 2024. Additional entries will be added every week on Friday.

Week of January 29

Changes Made

  • Added "Date Detected" as a column in the System Inventory export.
  • Improved the reliability of removing integrations for customers with a high volume of Privacy Requests.

Bugs Squashed

  • Resolved an issue causing Salesforce access to fail for Contacts without Account Names.
  • Resolved an issue causing the app to redirect to a 404 when a DNS/S Request was marked as complete.
  • Resolved an issue in which some DNS/S requests were not able to be marked as complete manually.

Week of January 22

Changes Made

  • Improved deletion flow for "whole-record deletion" Integrations.
  • Added user revalidation to the Amplitude Integration to increase reliability on deletion requests.

Bugs Squashed

  • Resolved an issue causing Direct Contact Integrations to expire prematurely on some Privacy Requests.
  • Resolved an issue causing some Privacy Requests to stall in a "New Ticket" state.
  • Resolved an issue causing inconsistent checkbox behavior when reviewing retrieved data files.
  • Resolved an issue causing some users to be redirected to a 404 page on logout.

Week of January 15

Features Added

  • Added support for the user_id and device_id identifiers with the Mixpanel Integration.

Changes Made

  • Migrated all Integration Connection Guides to the DataGrail Knowledgebase.
  • Added capabilities and API specifications (when available) to Integration Connection Guides.

Bugs Squashed

  • Resolved an issue causing the Mode integration to incorrectly show as disconnected.
  • Resolved an issue preventing deleted integrations from being removed from all active Privacy Requests.

Week of January 8

Features Added

  • Released a new Bazaarvoice Integration, supporting access and deletion, using the V1 Bazaarvoice PrivacyAPI.

Bugs Squashed

  • Resolved an issue preventing new systems from being sourced via Azure System Detection.
  • Resolved a UI issue showing invalid buttons within the Privacy Request Details page.

Week of January 1

Features Added

  • Added capabilities for provisioning DataGrail roles via Okta groups.
  • Added the ability to define a default role for new users.

December 2023

This page documents all customer-facing changes to the DataGrail application made in December 2023. Additional entries will be added every week on Friday.

Week of December 18

Changes Made

  • Improved efficiency of the Chorus Integration on Privacy Requests.
  • Updated Encompass Integration to identify Loans (by data subject email) instead of Borrower Contacts.

Bugs Squashed

  • Resolved an issue with input validation on the Segment Public integration that was causing Privacy Requests to stall.

Week of December 11

Changes Made

  • Updated Disconnected Notification Emails to include a direct link to affected connections.

Bugs Squashed

  • Resolved an issue that caused the Salesloft integration to timeout on Privacy Requests.

Week of December 4

Features Added

  • Added a "Deny Request" button on Privacy Requests, which allows them to be closed from any workflow state, including "Pending Delete" and "Extracting Personal Data".

Changes Made

  • Improved load time on System Inventory page.

Bugs Squashed

  • Resolved an issue preventing some Salesforce fields from being anonymized correctly.
  • Resolved an issue preventing WooCommerce from successfully completing on Privacy Requests.
  • Resolved an issue causing the daily System Detection job to fail for some Okta integrations.

November 2023

This page documents all customer-facing changes to the DataGrail application made in November 2023. Additional entries will be added every week on Friday.

Week of November 20 & November 27

Features Added

  • Added Wrike Integration with API access and direct contact deletion capabilities.
  • Added Ada Integration wth API access and deletion capabilities.

Bugs Squashed

  • Fixed an issue causing the Eloqua Integration to stall on Privacy Requests.
  • Fixed an issue that prevented some custom question responses from displaying properly on Privacy Request detail pages.
  • Improved rate limit handling for Facebook Marketplace integration.
  • Fixed an issue that prevented custom field responses from showing on Do Not Sell/Share requests in the app.
  • Improved reliability of Fullstory Integration on Privacy Requests.
  • Improved reliability of Shopify Integration on Deletion Requests.
  • Fixed an issue preventing some integrations from being deselected on Privacy Requests in "Pending Action".

Week of November 13

Features Added

  • Added search functionality to the System Inventory Page.

Bugs Squashed

  • Fixed an issue causing the Amplitude Integration to stall on Privacy Requests.
  • Fixed an issue causing the Shopify Integration to disconnect for some customers.
  • Fixed an issue causing the Square Integration to stall on Privacy Requests for customers with many Square locations.
  • Resolved a UI issue that prevented some Privacy Request data files from being visible within the app.

Week of November 6

Features Added

Changes Made

  • Added support for the EU residency on the Mixpanel API Integration.
  • Updated the name of Azure Active Directory to Microsoft Entra ID.

Bugs Squashed

  • Fixed an issue in which Inventory Managers could not approve Inventory System Reports assigned to them.

October 2023

This page documents all customer-facing changes to the DataGrail application made in October 2023. Additional entries will be added every week on Friday.

Week of October 30

Changes Made

  • Improved handling of rate limiting for integrations on privacy requests.
  • Removed the sub-region dropdown on intake forms for sub-regions that are not specifically tied to a Request Policy.
  • Updated the name of the Segment Profiles integration to Segment Engage & Unify.

Bugs Squashed

  • Fixed an issue in which the Typeform would fail on some Privacy Requests.
  • Fixed an issue in which Azure Active Directory would be rate limited and fail to retrieve all data for System Detection.

Week of October 23

Changes Made

  • Improved the reliability of the Google Apps Integration when pulling System Detection data.
  • Improved reliability of the Discourse Integration on Privacy Requests.
  • Updated the Intercom Integration to avoid rate limiting when pulling System Detection data.

Bugs Squashed

  • Fixed Contributors Table content alignment and Assessment title overflow in Risk Monitor.
  • Fixed an issue in which the Fullstory Integration would error for non-standard data subject emails.

Week of October 16

Changes Made

  • Direct Contact Integrations are no longer seperate from API Integrations. Direct Contact Capabilities can now be configured for any integration.
  • On active Privacy Requests, users can now upload files to expired Direct Contact Integrations directly through the app.
  • Reduced the number of API calls made to Wufoo for access requests.

Bugs Squashed

  • Resolved an issue in which some parent Internal Systems Integrations incorrectly showed as disconnected.
  • Resolved an issue which the "Date Detected" in the System Inventory was not displaying correctly.