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Braze

This documentation for the Braze integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Braze, visit our connection instructions.

Base URL

The base URL used for all Braze API endpoints contains the Braze Instance:
https:​//dashboard-INSTANCE.braze.com

Authentication & Authorization

The DataGrail Braze integration connects using API key authentication which requires a REST API Key.

Sensitive Credentials
Publicly exposing your API credentials can allow unauthorized access to Braze API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

Scopes

The Braze integration requires specific scopes that must be granted in order to function for a given capability.

ScopeAccessDeletionData DiscoveryOpt Out
events.list
users.export.ids
users.delete
users.track
email.unsubscribe
segments.list
users.export.segment

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:


Limits

Limits in Braze are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

  • DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
  • DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

Capabilities

Access

DataGrail's Braze integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

  1. Export data from the user profile using configured identifiers.

Endpoints Utilized


Deletion

DataGrail's Braze integration provides Asynchronous Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

  1. Export data from the user profile using configured identifiers.
  2. Delete selected user profiles using the Braze user identifier.

Endpoints Utilized


Opt Out

DataGrail's Braze integration provides Opt Out capabilities for the following supported identifier category: Email.

Data Interactions

For Opt Out requests, DataGrail will take the following actions:

  1. Export data from the user profile using configured identifiers.
  2. Update attributes to set opted_out value for all detected user profiles by specifying a Braze user identifier.

Endpoints Utilized


Data Discovery

DataGrail's Braze integration provides data discovery capabilities based on the principle of finding any and all personal data that's stored in a data system.

Data Interactions

For discovery requests, DataGrail will take the following actions:

  1. Retrieve segment IDs and extract user data from the following fields:
Supported Objects
  • apps
  • braze_id
  • country
  • custom_attributes
  • custom_events
  • devices
  • dob
  • email
  • external_id
  • first_name
  • gender
  • home_city
  • language
  • last_coordinates
  • last_name
  • phone
  • purchases
  • time_zone
  • total_revenue
  • user_aliases
  1. Download extracted user data in zip files from AWS S3 or configured Cloud Storage.
  2. Get a list of catalogs in a workspace.
  3. For each catalog, get item details.
  4. Sample data for the next analysis and classification.

Endpoints Utilized

MethodEndpointPurposeDocs
GET/ZIPPED_USER_DATA_PATHDownload extracted user data in zip files from AWS S3 or configured Cloud Storage
GET/catalogsGet a list of catalogs in a workspace
GET/catalogs/CATALOG_NAME/itemsList multiple catalog item details
GET/segments/listExport segment list
POST/users/export/segmentExport user profile by segment

 

Need help?
If you have any questions, please reach out to your dedicated Account Manager or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.