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Demandbase

This documentation for the Demandbase integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Demandbase, visit our connection instructions.

Version

This integration utilizes the Demandbase REST API v1.

Base URL

The base URL used for all Demandbase API endpoints:
https://gateway.demandbase.com/api/v1

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:


Authentication & Authorization

The DataGrail Demandbase integration connects using API Key authentication which requires an API Key.

Sensitive Credentials
Publicly exposing your API credentials can allow unauthorized access to Demandbase API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

Limits

Limits in Demandbase are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

  • DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
  • DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

Capabilities

Access

DataGrail's Demandbase integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

  1. Fetch account lists.
  2. For each detected account list:
    • Fetch list of all available account fields.
    • Search accounts using configured identifiers.
    • Fetch list of all available people fields.
    • Search people using configured identifiers.
  3. For each of collected accounts and people:
    • Fetch list of all available activity fields.
    • Search activities by account or person ID.

Endpoints Utilized

MethodEndpointPurposeDocs
GET/accountListsFetch list of account lists
GET/accountsSearch accounts
GET/accounts/fieldsFetch list of all available account fields
GET/activitiesSearch activities
GET/activities/fieldsFetch list of all available activity fields
GET/peopleSearch people

 

Need help?
If you have any questions, please reach out to your dedicated Account Manager or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.