Docebo

This documentation for the Docebo integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Docebo, visit our connection instructions.

Version

This integration utilizes the Docebo REST API v1.

Base URL

The base URL used for all Docebo API endpoints contains the Domain:

https://domain.docebosaas.com

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Method	Endpoint	Purpose	Docs
GET	/oauth2/authorize	Request authorization

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Authentication & Authorization

The DataGrail Docebo integration connects using OAuth 2.0 with the following credentials: Client ID and Client Secret.

Sensitive Credentials

Publicly exposing your API credentials can allow unauthorized access to Docebo API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

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Limits

Limits in Docebo are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

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Capabilities

Access

DataGrail's Docebo integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Search users using configured identifiers.
2. For all collected users:
   • Retrieve user info.
   • Retrieve user billing information.
   • Retrieve user assignment.
   • Search user transactions.
   • Get transaction details.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/ecommerce/v1/billing/get	Retrieve user billing information
GET	/ecommerce/v1/transaction/get	Get transaction details
GET	/ecommerce/v1/transaction/list	Search user transactions
GET	/manage/v1/user	Return a list of users
GET	/manage/v1/user/user_id	View user info
GET	/otj/v1/users/user_id/assignments	Retrieve user assignment

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Deletion

DataGrail's Docebo integration provides Synchronous Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Delete a user.
2. Delete all billing data for the user.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
DEL	/ecommerce/v1/billing/delete	Delete all billing data for the user
DEL	/manage/v1/user/delete	Delete a user

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