Iterable

This documentation for the Iterable integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Iterable, visit our connection instructions.

Base URL

The base URL used for all Iterable API endpoints:

https://api.iterable.com/api

---

Authentication & Authorization

The DataGrail Iterable integration connects using API key authentication which requires a server-side API key.

Sensitive Credentials

Publicly exposing your API credentials can allow unauthorized access to Iterable API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

Limits

Limits in Iterable are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

---

Capabilities

Access

DataGrail's Iterable integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Search for a user by the Data Subject email.
2. If a match is found, extract objects related to the user, which include:

Match Found

• Lists
• Message Channels
• Message Types
• Sent Messages (sent to a User)
• In-App Messages
• User Events

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/channels	Get channels
GET	/events/{email}	Get user events
GET	/inApp/getMessages	Get a user's in-app messages
GET	/lists	Get lists
GET	/messageTypes	List message types
GET	/users/getSentMessages	Get messages sent to a user
GET	/users/{email}	Get a user by email

---

Deletion

DataGrail's Iterable integration provides Synchronous Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Send a request to forget a user in compliance with GDPR.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
POST	/users/forget	Forget a user

---