Khoros

This documentation for the Khoros integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Khoros, visit our connection instructions.

Version

This integration utilizes the Khoros REST API v1.0 and v2.0.

Base URL

The base URL used for all Khoros API endpoints contains the Community Domain:

https://COMMUNITY_DOMAIN/api/2.0

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Method	Endpoint	Purpose	Docs
POST	/auth/refreshToken	Get and refresh access token
POST	https://community_domain/auth/oauth2/authorize	Request authorization

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Authentication & Authorization

The DataGrail Khoros integration connects using OAuth 2.0 with the following credentials: Client ID and Client Secret.

Sensitive Credentials

Publicly exposing your API credentials can allow unauthorized access to Khoros API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

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Limits

Limits in Khoros are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

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Capabilities

Access

DataGrail's Khoros integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Search users IDs using configured identifiers.
2. Search personal data by user ID.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/search	Search personal data
GET	https://community_domain/restapi/vc/search/users	Search users IDs

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Deletion

DataGrail's Khoros integration provides Synchronous Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Delete users by user ID.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
DEL	/users/user_id	Delete users

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