Oracle CrowdTwist

This documentation for the Oracle CrowdTwist integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Oracle CrowdTwist, visit our connection instructions.

Version

This integration utilizes the Oracle CrowdTwist API v2.

Base URL

The base URL used for all Oracle CrowdTwist API endpoints contains the Main API Subdomain:

https://subdomain.crowdtwist.com/v2

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Method	Endpoint	Purpose	Docs
GET	/users/user_id	Validate credentials
GET	https://pos_subdomain.crowdtwist.com/users/user_id/purchases	Validate credentials

---

Authentication & Authorization

The DataGrail Oracle CrowdTwist integration connects using API Key authentication which requires an API Key.

Sensitive Credentials

Publicly exposing your API credentials can allow unauthorized access to Oracle CrowdTwist API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

---

Limits

Limits in Oracle CrowdTwist are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

---

Capabilities

Access

DataGrail's Oracle CrowdTwist integration provides Synchronous Access capabilities for the following supported identifier categories: Email and User ID.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Search User Profiles and Members using configured identifiers.
2. For all collected Users and/or Members:
   • Fetch User Activities.
   • Fetch User Rewards.
   • Fetch User Purchase History.
   • Fetch User Receipt History.
   • Fetch User Redemption History.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/members	Search members
GET	/users/user_id	Search user profile
GET	/users/user_id/activities	Fetch user activities
GET	/users/user_id/receipts	Fetch user receipts history
GET	/users/user_id/rewards	Fetch user rewards
GET	https://pos_subdomain.crowdtwist.com/users/user_id/purchases	Fetch user purchase history
GET	https://subdomain.crowdtwist.com/v2.2/users/user_id/redemption_history	Fetch user redemption history

---

Deletion

DataGrail's Oracle CrowdTwist integration provides Asynchronous Deletion capabilities for the following supported identifier categories: Email and User ID.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Request User deletion.
2. Continuously check User deletion status until complete.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
DEL	/users/user_id	Request user deletion
GET	/users/delete/user_id	Check user deletion status

---