PowerReviews

This documentation for the PowerReviews integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate PowerReviews, visit our connection instructions.

Version

This integration utilizes the PowerReviews REST API v1.

Base URL

The base URL used for all PowerReviews API endpoints:

https://enterprise-api.powerreviews.com/v1

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Method	Endpoint	Purpose	Docs
GET	/reviews	Verify connection
POST	https://enterprise-api.powerreviews.com/oauth2/token	Get and refresh access token

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Authentication & Authorization

The DataGrail PowerReviews integration connects using OAuth 2.0 with the following credentials: Client ID and Client Secret.

Sensitive Credentials

Publicly exposing your API credentials can allow unauthorized access to PowerReviews API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

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Limits

Limits in PowerReviews are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

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Capabilities

Access

DataGrail's PowerReviews integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Get list of questions and included answers using configured identifiers.
2. Get list of reviews.
3. Get a list of products and fetch all merchants IDs.
4. Search orders using configured identifiers and merchant ID.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/orders	Get list of orders
GET	/products	Get list of products
GET	/questions	Get list of questions
GET	/reviews	Get list of reviews

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Deletion

DataGrail's PowerReviews integration provides Asynchronous (Whole Record) Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Submit a request to delete or anonymize the personal data associated with configured identifiers.
2. Continuously fetch the status until complete.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/privacy/request-status	Get request status update
POST	/privacy/right-to-be-forgotten	Submit a request to delete or anonymize the personal data

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