Sendoso

This documentation for the Sendoso integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate Sendoso, visit our connection instructions.

Version

This integration utilizes the Sendoso REST API v3.

Base URL

The base URL used for all Sendoso API endpoints:

https://app.sendoso.com/api/v3

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Authentication & Authorization

The DataGrail Sendoso integration connects using OAuth 2.0.

Scopes

The Sendoso integration requires specific scopes that must be granted in order to function for a given capability.

Scope	Access	Deletion
public	✅
anonymize		✅

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Method	Endpoint	Purpose	Docs
GET	/me	Verify connection
GET	https://app.sendoso.com/oauth/authorize	Request authorization
POST	https://app.sendoso.com/oauth/token	Get and refresh access token

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Limits

Limits in Sendoso are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

• DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
• DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

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Capabilities

Access

DataGrail's Sendoso integration provides Asynchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

1. Search for user details with configured identifiers.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
GET	/users/show.json	Search for user details

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Deletion

DataGrail's Sendoso integration provides Asynchronous (Whole Record) Deletion capabilities for the following supported identifier category: Email.

Data Interactions

For Deletion requests, DataGrail will take the following actions:

1. Anonymize the user using configured identifiers.

Endpoints Utilized

Method	Endpoint	Purpose	Docs
POST	/users/anonymize.json	Search for user details

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