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TeamUp

This documentation for the TeamUp integration describes the technical capabilities of this integration, including authorization, scopes/permissions, and utilized endpoints. For more information on how to integrate TeamUp, visit our connection instructions.

Version

This integration utilizes the TeamUp Business API v1.

Base URL

The base URL used for all TeamUp API endpoints:
https​://goteamup.com/api/business/v1

Authentication & Authorization

The DataGrail TeamUp integration connects using OAuth 2.0 with the following credentials: Client ID and Client Secret.

Sensitive Credentials
Publicly exposing your API credentials can allow unauthorized access to TeamUp API endpoints by a third party. DataGrail stores your API credentials encrypted and protected.

Endpoints Utilized

DataGrail uses the following endpoints to authorize and test the connection:

Limits

Limits in TeamUp are calculated using the leaky bucket algorithm. All requests that are made after rate limits have been exceeded are throttled and an HTTP 429 Too Many Requests error is returned. Requests succeed again after enough requests have emptied out of the bucket.

  • DataGrail supports requests throttling to stay within 70-80% of specified service rate limits.
  • DataGrail processes API responses with HTTP 429 status to interrupt requests, waiting and retrying (using an exponential backoff strategy).

Capabilities

Access

DataGrail's TeamUp integration provides Synchronous Access capabilities for the following supported identifier category: Email.

Data Interactions

For Access requests, DataGrail will take the following actions:

  1. Fetch the user's Businesses IDs.
  2. Search customers by the Data Subject Email.
  3. If a match is found, DataGrail will extract the relevant customer details.

Endpoints Utilized


 

Need help?
If you have any questions, please reach out to your dedicated CSM or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.