Integrating AlertMedia

Capabilities

DataGrail's AlertMedia integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion Identifier Categories Email, Phone Number

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• AlertMedia User Role: Admin, Owner

Get AlertMedia API Credentials

1. Log in to the AlertMedia Dashboard.
2. Under Settings, select Company.
3. Under Company Settings, select API.
4. Take note of the Connection Information section at the top of the API page. This is the URL you will use as the host for your API calls, and is unique to your account.
5. Next to API Integrations, select Add New.
6. Enter a name for the API integration and associate it with the AlertMedia admin at your organization. Once complete, select the Generate Keys and Save.
7. Select the Show Token icon.
8. Copy the API Admin Token and store it in a secure, temporary location.

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for AlertMedia.
2. Enter the API Admin Token and API Hostname (domain without https://) obtained in Get AlertMedia API Credentials.
3. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Access Request Lifecycle
• Deletion Request Lifecycle
• Request Manager Overview
• Customizing Intake Forms

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The AlertMedia integration uses the API:

Access Type	Synchronous
Deletion Type	Synchronous
Rate Limiting	- 500 calls / hour - 125,000 requests / day

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.