Integrating BigCommerce

Capabilities

DataGrail's BigCommerce integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion Identifier Categories Email

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• BigCommerce User Role: Admin, Owner

Generate BigCommerce API Credentials

1. Log in to your BigCommerce account.
2. After logging in, check the URL and copy the subdomain to get your Store. For example, if the URL is https://mycompany.mybigcommerce.com, then your Store will be mycompany.
3. Open BigCommerce Developer dashboard.
4. Select DevPortal in the top right corner.
5. Select Create an app.
6. Enter the name of your new application (We suggest using "DataGrail") and select Create.
7. In the Wizard, add https://datagrail.io/oauth/bigcommerce to the Auth Callback URL field.
8. Scroll to OAuth Scopes and select the following;
   Required OAuth Scopes

   • Orders: MODIFY
   • Order Transactions: READ ONLY
   • Get Payment Methods: GET
   • Customers: MODIFY
   • Remaining Scopes: NONE
9. Select Update & Close and then Confirm Update.
10. Select View Client ID.
11. Copy the Client ID and Client Secret and store them in a secure, temporary location.

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for BigCommerce.
2. Enter the Client ID, Client Secret and Store.
3. Select Login to Configure.
4. Log in to BigCommerce if prompted and confirm this integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Access Request Lifecycle
• Deletion Request Lifecycle
• Request Manager Overview
• Customizing Intake Forms

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The BigCommerce integration uses the REST API v2 and v3:

Access Type	Synchronous
Deletion Type	Synchronous

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.