Integrating Datadog

Capabilities

DataGrail's Datadog integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access Identifier Categories Email

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Datadog User Role: Admin

Create an API Key

1. Log in to Datadog.
2. Go to Organization Settings.
3. Navigate to API Keys under Access.
4. Select New Key, and store it in a secure, temporary location.
5. Navigate to Application Keys under Access.
6. Select New Key, and store it in a secure, temporary location.
7. Finally, use your Datadog website URL to identify the Datadog Site you are using.

Datadog Site List

Site	Site URL	Site Parameter	Location
US1	https://app.datadoghq.com	datadoghq.com	US
US3	https://us3.datadoghq.com	us3.datadoghq.com	US
US5	https://us5.datadoghq.com	us5.datadoghq.com	US
EU1	https://app.datadoghq.eu	datadoghq.eu	EU (Germany)
US1-FED	https://app.ddog-gov.com	ddog-gov.com	US
AP1	https://ap1.datadoghq.com	ap1.datadoghq.com	Japan

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Datadog.
2. Enter the API Key, Application Key, and Datadog Site.
3. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Direct Contact Integrations
• Access Request Lifecycle
• Request Manager Overview
• Customizing Intake Forms

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Datadog integration uses the Datadog V2 API:

Access Type	Synchronous

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.