Integrating Gem

Capabilities

DataGrail's Gem integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion Identifier Categories Email

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Gem User Role: Admin

Create an Umbrella API Key

1. Login to Gem Dashboard.
2. Navigate to Team Settings.
3. Select Create API Key.
4. Enter a Name (and optional description) for the key.
5. Copy and securely store the generated API Key.
6. If enabling the integration for deletion requests, navigate to Team members and select a user with the Admin role and copy the email address.

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Gem.
2. Enter the API Key
3. Enter Admin Email required for deletion requests.
4. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Access Request Lifecycle
• Deletion Request Lifecycle
• Request Manager Overview
• Customizing Intake Forms

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Gem integration uses the REST API:

Access Type	Synchronous
Deletion Type	Synchronous
Rate Limiting	20 requests / second

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.