Integrating Mode

Capabilities

DataGrail's Mode integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion Identifier Categories Email
Live Data Map	System Detection

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Mode User Role: Admin

Get a Mode Token, Password and Organization

1. Log in to your Mode account.
2. After logging in, check the URL and copy the Organization path. For example, if the URL is https://app.mode.com/mycompany/..., then your Organization will be mycompany.
3. In the Dashboard, select the drop down on the top left, then select My Account.
4. Select API Tokens from the Account Settings menu.
5. Enter a New token name and select Create token.
6. Copy the Token and Password and store them in a temporary, secure location.

Create an Organization

Skip this step if you already have an existing Organization that you wish to use.

1. Select the dropdown in the top left.
2. Select Switch.
3. Select Need another Organization, then select Create New Organization in opened pop-up window.
4. Enter a Workspace name and unique Workspace URL. Store the Workspace URL.
5. Select Create.
6. If needed, select a database to connect to Mode under Connect a database.

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Mode.
2. Enter the Token, Password, and Organization.
3. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Access Request Lifecycle
• Deletion Request Lifecycle
• Request Manager Overview
• Customizing Intake Forms

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Mode integration uses the Workspace Memberships API:

Access Type	Synchronous
Deletion Type	Synchronous
Rate Limiting	4 requests / second

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.