Integrating Poplar

Capabilities

DataGrail's Poplar integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion Identifier Categories Email

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Poplar User Role: Admin

Create Poplar Access Token

1. Log in to Poplar.
2. In the left menu under Integrations, select API.
3. In the API tab, select Generate Access Token.
4. Enter a Token Name and select Production Mode.
5. Select Generate Access Token.
6. Copy the Access Token and store it in a secure, temporary location.

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Poplar.
2. Enter the Access Token.
3. Select your desired Asynchronous Deletion Behavior.

Poplar Deletion Behavior Configuration

Mark integration as complete when a deletion request is successfully submitted: The Poplar Integration will be marked as "complete" as soon as the deletion request is submitted to Poplar.

Continue processing until the deletion request is completed (default behavior): The Poplar Integration will show a "processing" status until the Poplar deletion is complete.

4. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Synchronous vs. Asynchronous Integrations
• Whole Record Deletion
• Access Request Lifecycle
• Deletion Request Lifecycle

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Poplar integration uses the Poplar API v1:

Access Type	Asynchronous
Deletion Type	Asynchronous (Whole Record)

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.