Skip to main content

Integrating Retention Science

DataGrail’s Retention Science Integration provides data mapping and privacy request functionality allowing your business to do the following:

  • Identify Data Subject PII stored in Retention Science for automatic fulfillment of privacy requests.
  • Delete Data Subject PII stored in Retention Science for automatic fulfillment of privacy requests.

**Note: if you do not have admin rights in Retention Science you will not be able to complete this integration. Please contact your Retention Science Admin for assistance.

Step 1: Get an Retention Science API Key​

To obtain an API Key, please get in touch with your Retention Science Client Success Manager or contact help@retentionscience.com

Step 2: Connect Retention Science​

  1. Log in to DataGrail.
  2. Click Connect within the Integration page for Retention Science.

image

  1. Enter the API Key obtained from Step 1.

image

  1. Click Connect Retention Science.

image

  1. If there are additional Retention Science accounts to integrate follow these instructions:

    1. Click Edit Connection within the Integration page for Retention Science.

      image

    2. From the drop-down, select +Add New Connection.

    3. Under Connection Name, enter a new name to identify this separate account (ex: Retention Science Training Account).

    4. Repeat Step 1 to get the API Key for this new account.

    5. Enter the API Key obtained from Step 1.

    6. Click Connect.

image

  1. In DataGrail, if you have any other integrations not connected (no green check mark) please click Connect to complete the configuration and reference the Help Docs link for instructions

 

Need help?
If you have any questions, please reach out to your dedicated Account Manager or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.