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Integrating Sailthru

Capabilities​

DataGrail's Sailthru Integration provides the following capabilities:

ProductCapability
Request Manager
Request TypesAccess, Deletion, Do Not Sell/Share
Identifier CategoriesEmail

Before You Start​

To successfully configure this integration, please ensure you have sufficient privileges:

  • DataGrail User Role: Super Admin, Connections Manager
  • Sailthru User Role: Admin

Get Sailthru API Credentials​

  1. Log in to Sailthru.
  2. In the Settings menu, select Setup then API & Postbacks.
  3. In the list of Allowed IPs, add 52.36.177.91 and then select Save Settings.
  4. Select the lock icon next to API Key and Secret.
  5. Copy the API Key and Secret. Store them in a secure, temporary location.
Wait Before Connecting

Please wait at least 10 minutes for Sailthru to update their list of allowed IPs before connecting this integration in the next section.

Connect to DataGrail​

  1. Navigate back to DataGrail.
  2. Enter the API Key and Secret.
  3. Select Configure Integration.

Next Steps​

Now that you've successfully connected the integration, check out the following resources:

Troubleshooting​

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details​

The Sailthru integration uses the Sailthru REST API:
Access TypeSynchronous
Deletion TypeSynchronous

API Documentation​

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.

 

Need help?
If you have any questions, please reach out to your dedicated CSM or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.