Integrating Salesforce
Capabilities
DataGrail's Salesforce integration provides the following capabilities:
Product | Capability | ||||
---|---|---|---|---|---|
Request Manager |
| ||||
Live Data Map | System Detection, Data Discovery |
Before You Start
To successfully configure this integration, please ensure you have sufficient privileges:
- DataGrail User Role: Super Admin, Connections Manager
- Salesforce User Role: Admin
Create a Connected App
DataGrail offers a Salesforce AppExchange app to provide the best experience connecting Salesforce to DataGrail.
- Find the DataGrail App in Salesforce AppExchange.
- Select Get It Now.
- Select Install in Production or Install in Sandbox.
- Agree to the Terms and Conditions, and then select Confirm and Install.
- Select Install for Admins Only and then Install.
- Please wait for the app to install. Full installation may take up to 10 minutes.
Installing For Non-Administrators
To install Salesforce for non-privileged users, the non-administrator users must have the following permissions in their profile:
API Enabled
Customize Application
Manage Package Licenses
View All Data
These permissions enable Access, System Detection and Responsible Data Discovery features.
To enable the deletion feature, the user must have administrator rights to have write access to all objects defined in Deletion.
Connect to DataGrail
- Navigate back to DataGrail.
- Select your Environment, either Production or Sandbox, based on your selection in the AppExchange App.
- Select Login to Configure.
- Log in to Salesforce if prompted and authorize the necessary permissions to DataGrail:
Required OAuth Scopes
refresh_token
api
Next Steps
Now that you've successfully connected the integration, check out the following resources:
Troubleshooting
If you are unable to successfully connect the integration, review these common troubleshooting steps:
Ensure You Are Logged in to Salesforce
Connecting users must be logged in to an admin account in Salesforce before completing step 3 in Connect to DataGrail. This is required to grant the neccessary permissions to DataGrail.
Ensure Required Permissions Are Granted on API Keys/Resources
DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.
Review Required Account Types and User Roles
If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.
See Before You Start to review these requirements.
Technical Details
Access Type | Synchronous |
---|---|
Deletion Type | Synchronous |
API Documentation
Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.
Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.