Integrating Segment Config

Capabilities

DataGrail's Segment Config integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access (Direct Contact), Deletion Identifier Categories Email, User ID
Live Data Map	System Detection

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Segment Config User Role: Admin, Workspace Admin

Configure Segment Config API Access

1. Log in to Segment.
2. Navigate to Settings from the left side menu.
3. Open Workspace settings.
4. In the General Settings tab, copy your Workspace Name.
5. Go to the Access Management tab and open Tokens.
6. Select the Create Token button.
7. Add a Description, select a Workspace Owner, and then select Create.
8. Copy the Token and store it in a secure, temporary location.
9. Select the Done.

Connect to DataGrail

1. Navigate back to DataGrail.
2. Enter the API Token and Workspace Name obtained in Configure Segment Config API Access.
3. Select your desired Asynchronous Deletion Behavior.

Segment Config Deletion Behavior Configuration

Mark integration as complete when a deletion request is successfully submitted: The Segment Config Integration will be marked as "complete" as soon as the deletion request is submitted to Segment Config.

Continue processing until the deletion request is completed (default behavior): The Segment Config Integration will show a "processing" status until the Segment Config deletion is complete.

4. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Synchronous vs. Asynchronous Integrations
• Whole Record Deletion
• Deletion Request Lifecycle
• Request Manager Overview

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Segment Config integration uses the Segment Config API:

Access Type	Direct Contact
Deletion Type	Asynchronous (Whole Record)

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.