Integrating Segment Public

Capabilities

DataGrail's Segment Public integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion, Do Not Sell/Share Identifier Categories Email, User ID
Live Data Map	System Detection

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Segment Public User Role: Admin

Configure Segment Public API Access

1. Log in to Segment Public.
2. Navigate to Settings from the left side menu.
3. Open Workspace settings.
4. In General Settings tab, below Workspace Name, copy your Workspace identifier (ID).
5. Go to the Access Management tab and open Tokens.
6. Select the Create Token button.
7. Add a Description, select Workspace Owner, and select the Create button.
8. Copy the Token and temporarily store it in a secure place.
9. Select the Done button.

Configure Segment Engage & Unify API

In order to search and delete personal data for the end-users collected via sending data to Segment through your Segment sources, the Segment Engage & Unify API must be configured.

1. Log in to the Segment Dashboard with your account.
2. On the left-side menu select Unify and navigate to Unify Settings.
3. Open API access tab.
4. Copy your Space ID to access the Profile API.
5. Select Generate Token.
6. Enter the Token name and Password from your account.
7. Select the Generate Token button.
8. Copy your Access Token and temporarily store it in a secure place.
9. Select 'I have written down this access token' and then Done.

Connect to DataGrail

1. Navigate back to DataGrail.
2. Enter the API Token and Workspace identifier (ID) obtained in Configure Segment Public API access.
3. Select Data Residency.
4. Optionally, enter the Segment Engage Space ID and Segment Engage Access Secret (Access Token) obtained in Configure Segment Engage & Unify API.
5. Select your desired Asynchronous Deletion Behavior.

Segment Public Deletion Behavior Configuration

Mark integration as complete when a deletion request is successfully submitted: The Segment Public Integration will be marked as "complete" as soon as the deletion request is submitted to Segment Public.

Continue processing until the deletion request is completed (default behavior): The Segment Public Integration will show a "processing" status until the Segment Public deletion is complete.

6. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Synchronous vs. Asynchronous Integrations
• Whole Record Deletion
• Access Request Lifecycle
• Deletion Request Lifecycle

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Segment Public integration uses the Segment Public API:

Access Type	Asynchronous
Deletion Type	Asynchronous (Whole Record)

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.