Integrating Sift

Capabilities

DataGrail's Sift integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access Identifier Categories Email, User ID

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Sift User Role: Admin

Get Sift API Credentials

1. Log in to Sift.
2. In the left menu, select Developer.
3. Select API Keys and then Production Keys.
4. Copy and store your Account ID.
5. Select New API key, and enter the following configuration:

API Key Configuration

Name: DataGrail

Description: DataGrail

Permissions:

• Score API
• GET Score API
• Events API

6. Select Save Changes.
7. Copy the API Key and store it in a secure, temporary location.

Connect to DataGrail

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Sift.
2. Enter the API Key and Account ID.
3. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Direct Contact Integrations
• Access Request Lifecycle
• Request Manager Overview
• Customizing Intake Forms

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Sift integration uses the Score and Decisions APIs:

Access Type	Synchronous
Rate Limiting	6 requests / second

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.