Integrating Talon.One

Capabilities

DataGrail's Talon.One integration provides the following capabilities:

Product	Capability
Request Manager	Request Types Access, Deletion Identifier Categories Email, User ID Field Level Controls Access

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

• DataGrail User Role: Super Admin, Connections Manager
• Talon.One User Role: Admin

Get a Talon.One API Key

1. Log in to Talon.One.
2. Check the URL once logged in and copy the Subdomain. For example, if the URL is https://mycompany.talon.one, your subdomain will be mycompany.
3. Select Apps in the side panel and select the app you want to connect.
4. Scroll to Integration API Keys and select + Create API Key.
5. Enter a name for the key and an expiration date, if desired.
6. Select Create API Key and copy the key immediately — it cannot be retrieved after this step. Store it in a secure, temporary location.

Connect to DataGrail

Configure a User ID for Non-Email Integration IDs

Talon.One identifies customer profiles by a customer-defined integrationId rather than by email. If your integrationId values are not email addresses, configure a User ID identifier in DataGrail; otherwise, DataGrail falls back to using the data subject's email as the integrationId.

1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Talon.One.
2. Enter the Subdomain and API Key.
3. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

• Whole Record Deletion
• Access Request Lifecycle
• Deletion Request Lifecycle
• Request Manager Overview

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Talon.One integration uses the Talon.One Integration API:

Access Type	Synchronous
Deletion Type	Synchronous (Whole Record)

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.