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Integrating Twilio SendGrid

Capabilities

DataGrail's Twilio SendGrid integration provides the following capabilities:

ProductCapability
Request Manager
Request TypesAccess, Deletion
Identifier CategoriesEmail

Before You Start

To successfully configure this integration, please ensure you have sufficient privileges:

  • DataGrail User Role: Super Admin, Connections Manager
  • Twilio SendGrid User Role: Admin

Get Twilio SendGrid API Credentials

  1. Log in to Twilio SendGrid with your admin account.
  2. In the left-hand menu, select Settings and then API Keys.
  3. In the top-right, select Create API Key.
  4. Set an API Key name (e.g. DataGrail) and select Restricted Access.
  5. Enable access for Recipients Data Erasure only. The rest of the permissions have been hidden for convenience and do not need to be modified from the default setting (no access).
  6. Select Create & View.
  7. Copy your API Key, and store it in a secure, temporary location.

Connect to DataGrail

  1. In DataGrail, navigate to Integrations and select Configure New Integration to search for Twilio SendGrid.
  2. Enter the API Key.
  3. Select Configure Integration.

Next Steps

Now that you've successfully connected the integration, check out the following resources:

Troubleshooting

If you are unable to successfully connect the integration, review these common troubleshooting steps:

Ensure Required Permissions Are Granted on API Keys/Resources

DataGrail checks required permissions and scopes on API keys/resources used by each integration. If all necessary permissions are not granted, new connections will fail.

Review Required Account Types and User Roles

If users do not have the necessary permissions or the minimum required user role in the connecting system, the connection to DataGrail will fail. Additionally, connections will fail if your account type does not match the one required by the integration.

See Before You Start to review these requirements.

Technical Details

The Twilio SendGrid integration uses the SendGrid V3 API:
Deletion TypeAsynchronous (Whole Record)

API Documentation

Learn more about this API implementation and DataGrail functionality in our API Integration Documentation.

 

Need help?
If you have any questions, please reach out to your dedicated Account Manager or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.