Overview

The Request Manager Agent extends Data Subject Request automation to any internal data systems in a simple and efficient manner. The Agent is installed in your network to handle the communication between the DataGrail application and your internal systems via a REST API interface.

This solution allows you to create any business logic you would like in your systems while maintaining a standardized interface with the DataGrail application. Our approach ensures the separation of concerns between your internal data operations and the privacy operations of fulfilling DSRs in DataGrail.

Easy to Deploy

The Request Manager Agent is distributed as a Docker image, enabling deployment in virtually any containerized environment. Configuration is managed through environment variables, which define the metadata necessary for interacting with your internal systems.

Host the Agent alongside your cloud-based systems on AWS, GCP, and Azure, using container orchestration technologies like Elastic Container Service, Cloud Run, and Kubernetes.

Secure by Design

Deploying the Agent in your network gives you complete control of the connection to your internal systems.

Network ingress to the Agent is secured with OAuth, TLS, and well-defined traffic rules, while internal system connectivity from the Agent is defined by you. Internal system access provided to the Agent uses the principle of least privilege to only access what’s needed.

Flexible Connections

Communicate with internal systems (databases, data warehouses, APIs, etc.) using one of the many pre-built connections.

Internal systems change over time and it's easy to update the Agent to encompass new systems to include in DSR processing automation.