Email Notifications

Authenticated Users that receive email notifications will be able to view and edit the email notifications they receive from DataGrail within Notifications on the Settings page.

Email Notifications By Role

All email notifications are enabled by default but can be adjusted at any time with the exception of Request Status: Pending Wizard and Request Status: Pending Action.

Super Admin

The following notifications are available to the Super Admin role:

Notification Type	Trigger
Request Status - Pending Action	These are notifications that let you know when a request transitions to Pending Action.
Request Status - Pending Wizard	These are notifications that let you know when a Data Subject email has been verified and the request had transitioned from Pending Verification to Pending Wizard
Request Status - Pending Action for Approver(s)	These are notifications that let the Approver(s) assigned to the connections associated with the request know when a request transitions to Pending Action.
Request Status - Approvals Completed	These are notifications that let you know when all approvals are completed for a request.
Past Due Direct Contact Requests Summary	These are daily notifications that show as Direct Contact requests that are set up to notify you that they've reached their expiration date
Privacy Request Status Summary	These are daily notifications that provide a summary of active requests and their statuses
Disconnected Integration	Integration has not successfully connected after 48hrs of automated retrying
Disconnected Integration Summary	List of all Integrations that have not successfully connected after 48hrs of automated retrying

Request Admin & Request Agent

The following notifications are available to the Request Admin and Request Agent roles:

Notification Type	Trigger
Request Status - Pending Action	These are notifications that let you know when a request transitions to Pending Action.
Request Status - Pending Wizard	These are notifications that let you know when a Data Subject email has been verified and the request had transitioned from Pending Verification to Pending Wizard
Request Status - Pending Action for Approver(s)	These are notifications that let the Approver(s) assigned to the connections associated with the request know when a request transitions to Pending Action.
Request Status - Approvals Completed	These are notifications that let you know when all approvals are completed for a request.
Past Due Direct Contact Requests Summary	These are daily notifications that show as Direct Contact requests that are set up to notify you that they've reached their expiration date
Privacy Request Status Summary	These are daily notifications that provide a summary of active requests and their statuses

Request Approver

The following notifications are available to the *Request Approver role:

Notification Type	Trigger
Request Status - Pending Action for Approver(s)	These are notifications that let the Approver(s) assigned to the connections associated with the request know when a request transitions to Pending Action.

Connections Manager

The following notifications are available to the *Connections Manager role:

Notification Type	Trigger
Disconnected Integration	Integration has not successfully connected after 48hrs of automated retrying
Disconnected Integration Summary	List of all Integrations that have not successfully connected after 48hrs of automated retrying