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Getting Started With Request Manager

To get started using Request Manager as your privacy solution, the following components will need to be configured.

1 - Transactional Mailer​

Email messages are used to communicate with and validate a data subject's identity, as well as service Direct Contact data operations and keep your team informed via notifications. A Transactional Mailer allows DataGrail to send email messages on your behalf, using an address hosted on your email provider.

Configuring a Transactional Mailer

2- Cloud Storage​

A critical component of processing Privacy Requests with DataGrail is securely storing and delivering PII to data subjects and requesters. To ensure the security of all parties' information, PII is encrypted and stored on your infrastructure, using one of our integrated storage solutions.

Configuring a Cloud Storage Solution

3 - Integrations​

To automate the retrieval and deletion of data subject PII across your organization, DataGrail integrates with thousands of systems and can create new integrations to service your infrastructure.

Adding Integrations

4 - Intake Form​

The Intake Form is a public web page that allows individuals to submit Data Subject Requests on behalf of themselves, or on behalf of others as an Authorized Agent. This is the primary method for intaking Privacy Requests with DataGrail. The Intake Form is hosted on your own domain and can be customized to match your company's branding.

Standing up The DataGrail Intake Form

Next Steps​

With the core setup of Request Manager complete, your intake methods and workflows can be customized to meet the needs of your business.

Additional Intake Methods​

DataGrail provides a variety of Privacy Request Intake methods that allow your business to flexibly intake requests and comply with different privacy regulations:

Customization and Workflows​

DataGrail's Request Manager product offers a variety of configurable options that allow you to create a workflow that meets the needs of your business:

 

Need help?
If you have any questions, please reach out to your dedicated CSM or contact us at support@datagrail.io.

Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.