Intake Form
The Intake Form is the primary mechanism where Data Subjects can submit Privacy Requests in DataGrail. This form is hosted on DataGrail infrastructure, but utilizes your company's domain, to provide an experience consistent with your brand.
Configuring a Privacy Domain
The only required step you need to take to stand up your Intake Form is to allow DataGrail to host the form on your domain.
By default, DataGrail configures the Intake Form to be hosted at preferences.yourdomain.com. Please contact your Engagement Manager or CSM if you would like to host your form on a different domain.
Configuring CNAMEs
Once you have selected your Privacy Domain, DataGrail will create an internal certificate, which, once validated, will allow us to host the form on your domain.
To validate this certificate, your Engagement Manager will send you two CNAME records, which must be added to your domain.
Once these records have been added to your DNS, please notify your Engagement Manager, who will complete the setup process for your form.
Intake Form Customization
Once your form is live, it can be customized to meet the needs of your business directly from the DataGrail app.
Want to change the logo on your intake form? Please reach out to support@datagrail.io and we are happy to assist!
Disclaimer: The information contained in this message does not constitute as legal advice. We would advise seeking professional counsel before acting on or interpreting any material.