Bulk Actions is a new feature added to Request Manager that enables users to deny privacy requests in bulk within the DataGrail Platform. Previous to this feature, users were required to deny requests one by one so this feature provides significant time savings to Request Processors!
DataGrail offers 3 options, in the case a Privacy Request needs to be manually closed:
The Miscellaneous Files item in the Integrations List on Access Requests in the Extracting Personal Data and Pending Action states, allowing internal users to upload data directly through the app.
Once you and your team start processing privacy requests through DataGrail, you may start to have questions about reporting on those requests outside of DataGrail.
Under the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), businesses have the option to extend the timeline of privacy requests by an additional 60 days (GDPR) or 45 days (CCPA) due to the complexity and number of requests. Businesses are responsible to assess whether they fulfill the conditions to extend compliance with privacy requests.