10 docs tagged with "Direct Contact"

For Direct Contact Processors managing multiple requests from DataGrail simultaneously, we provide a configuration option to send processors a weekly email summary with their active requests.

Authenticated Data Subject Request Handling is allows customers to select if a Direct Contact connection is meant for a 3rd party processor or an Internal System Owner, which can be configured with your SSO solution.

Integrations allow DataGrail to connect directly to your first and third-party systems to introduce automations and help you get the most out of the platform.

By default, DataGrail provides Direct Contact Integrations with 14 days to respond. When connecting a Direct Contact Integration to DataGrail, you will be provided two different options for what to do when that 14 day deadline is hit.

Direct Contact Integrations allow DataGrail to automatically facilitate Privacy Requests against systems without a dedicated API. Direct Contact Integrations utilize an email workflow with a secure form that allows a configured processor to action requests for both access and deletion.

DataGrail's Integrations power and automate processing of Privacy Requests against your organization's systems. There are four types of integrations within DataGrail:

DataGrail offers integration with 2000+ systems. How we integrate with these systems can vary based on the system itself and the permissions granted to access their API. This article will explain the different ways DataGrail connects to systems and help customers make a connection type decision that's best for them.

The DataGrail Integration Network features over 2,000 tech partners including Salesforce, Okta, Atlassian, HubSpot, Zendesk, Greenhouse, and many more. The integration network powers:

If an Integration is no longer utilized by your organization, it is best practice to remove it from DataGrail, so it does not impact your Privacy Requests.

Within the DataGrail Platform, Direct Contact (email based) integrations can be configured to require Single Sign On, and additionally require the user to have a Permission Group.