10 docs tagged with "Direct Contact"

For Direct Contact Processors managing multiple requests from DataGrail simultaneously, we provide a configuration option to send processors a weekly email summary with their active requests.

Authenticated Data Subject Request Handling is allows customers to select if a Direct Contact connection is meant for a 3rd party processor or an Internal System Owner, which can be configured with your SSO solution.

Integrations are a core function of DataGrail and help you get the most out of the platform. By connecting these systems, customers are able to reduce compliance risk and the overall time to complete requests.

By default, DataGrail provides Direct Contact Integrations with 14 days to respond. When connecting a Direct Contact Integration to DataGrail, you will be provided two different options for what to do when that 14 day deadline is hit.

Direct Contact Integrations allow DataGrail to automatically facilitate Privacy Requests against systems without a dedicated API. Direct Contact Integrations utilize an email workflow with a secure form that allows a configured processor to action requests for both access and deletion.

When processing a request, the status of the overall ticket, as well as the actions each integration takes to find and process data. Integration statuses offer insight into actions that can be taken to progress integrations.

DataGrail offers integration with 2000+ systems. How we integrate with these systems can vary based on the system itself and the permissions granted to access their API. This article will explain the different ways DataGrail connects to systems and help customers make a connection type decision that's best for them.

The DataGrail Integration Network features over 2,000 tech partners including Salesforce, Okta, Atlassian, HubSpot, Zendesk, Greenhouse, and many more. The integration network powers:

DataGrail customers often change services they use, no longer need to use the system, or simply decide to switch from an API to a Direct Contact (or vice versa) integration. This article describes how you can remove connections you no longer utilize from your DataGrail account.

Within the DataGrail Platform, Direct Contact (email based) integrations can be configured to require Single Sign On, and additionally require the user to have a Permission Group.