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9 docs tagged with "Intake"

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Deletion Request Lifecycle

When a Data Subject wants all their data deleted from your systems, they will submit a Deletion request. The purpose of a deletion request is to remove any of the Data Subject's personally identifiable information from systems that your organization uses.

Email Intake

When your company receives an email at a specified address (e.g., privacy@company.com), forwarding rules can be set up to automatically forward that email to DataGrail, where the message and sender information will be parsed and converted into a privacy request within the Request Queue.

Multiple Identifiers

Personal data is sometimes keyed using different identifiers that are not email, such as unique identifiers, phone numbers or cookies. This article will walk through how to set up the Multiple Identifier feature and find all personal information from data subjects stored in data systems, while eliminating the possibility of missing data.

Object to Processing Request Lifecycle

When a Data Subject wants you to stop processing their personal data certain purposes, such as public interest or direct marketing, they will submit an Object to Processing request.

Smart Verification

By default, DataGrail verifies a data subject's identity through a verification message sent to their email. DataGrail also offers "Smart Verification" functionality, with an increased number of data points that must be verified in order to process a Privacy Request.

Toll-Free Number

If your company utilizes the DataGrail-enabled toll-free number to intake privacy requests, all calls to this toll-free number will create a privacy request in DataGrail.

Transfer Request Lifecycle

When a Data Subject requests to forward their personal information that your company maintains on them to a recipient, they will submit a Transfer request.