5 docs tagged with "Outbound"

For Direct Contact Processors managing multiple requests from DataGrail simultaneously, we provide a configuration option to send processors a weekly email summary with their active requests.

Authenticated Data Subject Request Handling is allows customers to select if a Direct Contact connection is meant for a 3rd party processor or an Internal System Owner, which can be configured with your SSO solution.

By default, DataGrail provides Direct Contact Integrations with 14 days to respond. When connecting a Direct Contact Integration to DataGrail, you will be provided two different options for what to do when that 14 day deadline is hit.

Direct Contact Integrations allow DataGrail to automatically facilitate Privacy Requests against systems without a dedicated API. Direct Contact Integrations utilize an email workflow with a secure form that allows a configured processor to action requests for both access and deletion.

Certain DataGrail Users will receive email notifications based on their User Role and responsibilities in the platform. Here, we will explain how to manage those notifications in the Email Notifications Settings tool.