What File Uploads are Allowed?

DataGrail offers various file upload capabilities to add data subjects’ data to privacy requests and to verify Authorized Agents’ identities. Below are the scenarios where you can upload files along with the filetype and size restrictions for each:

• Adding Internal Data to an Access Request in Pending Action:
  • Total combined file size must be under 200MB
  • Allowed file types: .tsv, .csv, .json, .pdf, .txt, .xml, .xls, .xlsx

• Direct Contact Integrations - this will be uploaded by the processor entered when connecting a direct contact integration:
  • Total combined file size must be under 200MB
  • Allowed file types: .tsv, .csv, .json, .pdf, .txt, .xml, .xls, .xlsx
• The "Notes" section on the Direct Contact form will only be recorded in Request Manager, not sent to the data subject

• Authorized Agent Verification - this will be uploaded by the authorized agent during their email and identity verification:
  • Total combined file size must be under 200MB
  • Maximum of 10 files
  • Allowed file types: .pdf, .doc, .docx, .png, .jpg, .jpeg, .txt or .rtf